Who is responsible
VexisGrid is operated by OPTI4INFRA LTD, registered in England and Wales, company number 17296028. OPTI4INFRA LTD is responsible for the personal information described in this notice. Registered office: 167-169 Great Portland Street, London, England, W1W 5PF. Contact us at mathias.andersen2021@outlook.com.
What we collect
If you send an enquiry, we receive your name, professional email, organisation, professional role, enquiry category and message. We also process technical request information needed to deliver and protect the website. Please do not submit patient information, trading instructions, credentials or other sensitive or confidential material.
Why we use it
We use enquiry information to respond, discuss potential product interest, pilots or partnerships, and maintain relevant business correspondence. We rely on legitimate interests in handling requested business enquiries and protecting our website. Where you request steps towards a contract with you personally, processing may also be necessary for those steps. Form acknowledgement confirms you have read this notice; it is not marketing consent. We do not automatically subscribe enquirers to marketing.
Hosting, email and access
The site runs on WordPress hosted by Hostinger. Enquiries are sent to our designated Outlook.com mailbox, provided by Microsoft. People authorised by OPTI4INFRA LTD to handle enquiries may access them. Hosting, email and security providers process information as needed to supply their services; we may also disclose information where legally required or to obtain professional advice. We do not sell enquiry information.
International processing
Hostinger and Microsoft operate internationally, so information may be processed outside the UK. Their published privacy and transfer information describes their processing arrangements: Hostinger privacy information and Microsoft privacy statement. Contact us for information about the arrangements relevant to your enquiry. No claim of UK-only data storage is made.
Retention
Our policy is to review ordinary exploratory enquiries and delete them when no longer needed, normally within 12 months after the last meaningful correspondence. If a discussion leads to a contract, dispute or legal obligation, relevant records may be kept for the period needed for that purpose. Provider logs and backup copies follow the relevant provider’s retention and deletion processes.
Security and spam protection
The enquiry form uses server-side validation, a security nonce, a hidden spam field and short-lived rate limiting. The custom form derives a keyed token from the connecting IP address and retains it for approximately one minute. It emails the enquiry rather than creating a dedicated submission record in WordPress. Email systems, technical logs and backups may retain copies. No online transmission can be guaranteed completely secure.
Cookies and the demonstration
The fictional terminal demonstration uses temporary page memory for its watchlist, resets when the page reloads and does not require registration. The custom theme does not add advertising or analytics tracking. WordPress administration uses authentication and preference mechanisms. Optional tracking is not required to use the demo.
Your rights
Depending on the circumstances, you may request access, correction, deletion or restriction of your personal information, and portability where applicable. You may object to processing based on legitimate interests, including our handling of enquiry information. Contact the privacy email above to exercise your rights; we may need to verify your identity. You can also complain to the Information Commissioner’s Office.
Your choices
Submitting an enquiry is voluntary. If you do not provide sufficient contact information, we may be unable to respond. We do not use enquiries for solely automated decisions with legal or similarly significant effects. This website offers no financial accounts or trading execution.
Updates
Last updated: 11 November 2026. We will update this notice as our services, providers or processing change.